Shipping & Returns
Shipping Policy
At Rare Mindset, we are committed to providing a smooth and reliable shipping experience. We ensure secure packaging, transparent costs, and timely delivery to give you peace of mind when shopping with us.
Processing Time
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Orders are processed within 2-4 business days (excluding weekends and holidays).
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Custom or high-demand items may require additional processing time.
Shipping Costs
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Shipping costs are calculated at checkout based on your location and order size.
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Any applicable duties or taxes for international orders are the responsibility of the customer.
Tracking & Delivery
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A tracking number will be provided via email once your order has been shipped.
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Estimated delivery times vary based on the shipping destination and carrier service.
Delays & Issues
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While we strive for timely delivery, external factors such as carrier delays, customs processing, or high-order volumes may affect shipping times.
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If you experience any issues with your shipment, please contact us at [insert email], and we’ll be happy to assist.
We appreciate your trust in Rare Mindset and are committed to ensuring your order reaches you safely and efficiently.
Return & Exchange Policy
At Rare Mindset, we are committed to providing a seamless shopping experience with transparency and customer satisfaction at the core of our policies. Our return and exchange policy is designed to be straightforward, ensuring you can shop with confidence.
Return & Exchange Eligibility
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Returns are accepted within 30 days of the purchase date.
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Items must be unused, in their original packaging, and with all tags attached.
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Final sale items and customized products are non-refundable.
Refund Processing
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Refunds are issued to the original payment method within 7 business days after the return is approved.
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Shipping costs for returns are the customer’s responsibility, except in cases of defective or incorrect items.
Exchanges
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Exchanges are only available for defective or damaged items.
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If you receive a defective product, contact us within 7 days of delivery with a photo of the issue, and we will arrange for a replacement.
How to Initiate a Return or Exchange
To request a return or exchange, please contact our support team at [insert email] with your order number and a brief description of the issue. We will provide further instructions on how to proceed.
For any additional inquiries, feel free to reach out—we’re here to help!